What is an Electronic Data Interchange (EDI)? - A Guide (2023)

By Anirudh Menon -Published on July 15, 2021


Tags : Electronic Data Interchange

What is an Electronic Data Interchange (EDI)? - A Guide (1)

For close to 20 years, Electronic Data Interchange (EDI) is considered to be a technology that is critical to supply chain management in enterprises delivering benefits across enterprises at multiple levels. Electronic Data Interchange allows organizations to exchange mission-critical information around purchase orders, invoices, booking requests, and so on. Electronic Data Interchange is nothing but a series of rules that allow businesses to communicate with each other. Under the EDI umbrella, we are looking at the exchange of emails, notes, and documents, which is efficiently supported by software to read and interpret this information.

Electronic Data Interchange consists of the same information that would have been exchanged over the paper. However, in this case, there is a seamless integration between two business systems so that the same paper-based information can be exchanged electronically.

In this article

  • How EDI Works?
  • Benefits of EDI
  • Its Disadvantages
  • EDI Implementation
  • Future to Know
  • Case studies
  • EDI Resources
  • Examples of Electronic Data Interchange

How EDI Works?

A key way EDI operates is by replacing older processes, which are manual in nature, such as mail, fax o even standard emails, by implementing business systems that can easily exchange such information in an electronic format.

In this method, there is a translator that initially converts the application data between two transacting trading partners or entities. These are organizations, separate ones, that are involved in a business transaction. A classic example of such a transaction is between an OEM company and a manufacturer and a buyer. Having EDI implemented shortens the cycle time to process such orders or transactions, considerably.

(Video) What is EDI (Electronic Data Interchange)? Complete Guide I EDI Consultants I EDI Support Services

Benefits of EDI

Electronic Data Interchange is not a new technology. There have been instances where EDI has been implemented even in legacy systems, as early as the 1960s. Here are some of the benefits, which substantiate the fact that Electronic Data Interchange is a very effective means of collaboration and communication.

  • Reduce operating costs

    It is estimated that the operating costs of enterprises reduce by around 35% after they implement EDI. This is primarily due to the reduction or elimination of paper, printing, storage, filing, and other such areas, which had overheads. Moreover, it also brings down a considerable reduction in maintenance expenses and administrative resource utilizations.

  • Enhance business cycle time

    A very key element for the order processing is time. Having a manual process for information exchange can consume a lot of time to execute the transaction. With Electronic Data Interchange, it is estimated that the cycle time improves by 61%, mainly due to the automation protocols that are set up at the time of implementation.

  • Improve data accuracy

    Having Electronic Data Interchange implemented reduces any sort of errors because there is very little manual intervention in such transactions. This improves the overall quality of the data that is captured, reducing errors by a staggering 30% to 40%.

  • Environment Friendly

    Since Electronic Data Interchange operates in a paperless environment, it is completely environment friendly, bringing about a drastic reduction in CO2 emission.

  • Improve Business Efficiency

    A direct impact of the reduction in human intervention results in improved performance of the business overall, creating a significant rise in the efficiency of the organization across the board. EDI also enhances relationships with trading partners such as suppliers, customers, distributors, due to faster delivery of goods and services.

Disadvantages of EDI

While we are looking at some of the benefits of having EDI being implemented, one can not let go of the limitations or disadvantages of EDI. Let us look at some of the important disadvantages that organizations must take into consideration.

  • Initial setup

    While having EDI sounds all hunky-dory, but the initial setup of EDI (excluding the latest WebEDI) is a time-consuming process.

    (Video) What is EDI? Electronic Data Interchange-A Complete Guide I EDI CONSULTANTS

  • Standards to be followed

    EDI comes with a whole bunch of industry standards that organizations need to adhere to. This can pose as a challenge because resources need to be deployed to ensure that the company achieves those standards. Some of these standards include UN/EDIFACT, ANSI ASC X12, GS1 EDI, TRADACOMS, and HL7.

  • Strong backup systems

    It is not just about implementing EDI, but also about maintaining it. Having such a vast technology requires robust backup systems and organizations need resources who can perform this task.

EDI Implementation

Implementation of EDI is nothing but the process by which the EDI software will be deployed in the organization, which is in line with the goal or objective defined. While implementing EDI there are certain guidelines that you need to follow. Here are 3 important guidelines for your reference.

  • Decision on who does EDI Implementation

    While you are new to this EDI framework, there will not be any expert within the organization who can implement EDI, particularly for small and medium enterprises. Hence, it is important to have a consensus on deciding who will be the implementation partner for you. Choices are plenty, but you need to do a proper due diligence before selecting the right partner.

  • Deploy a third-party consultant

    To have a successful EDI implementation done, it is better to hire a third-party consultant. This person will help you in defining the roadmap of your EDI implementation journey and help you in selecting the right software vendor.

  • Work with your Software Vendor

    After you have selected the software vendor for your EDI implementation, it is important to work with the vendor and not just leave everything to them. This way, you can create an in-house EDI Champion who can then spearhead the project.

Following these guidelines can ensure a smooth implementation of your EDI project.

Future of EDI

One thing that is constant about the future of EDI is the uncertainty prevailing, despite this being an age-old technology. EDI has been in existence for decades and still is the most preferred technology among enterprises, however, many agencies have actually forecasted a potential end to the technology. This could be true because in 2021, we have seen alternate technology options sprouting up and organizations are exploring options, particularly in the supply chain segment. There are few takeaways that we can look at when it comes to the future of EDI, based on the opinions of experts

  • Large enterprises are planning to set up an in-house competency for processing EDI
  • Because of new technologies, small and medium enterprises constantly face a challenge to deal with this dynamic scenario
  • It is estimated that 95% of EDI implementations are tailor-made, which means that these require heavy investment in maintenance in the form of cost and resources
  • There are around 41% of companies that have not implemented EDI yet

EDI Case studies

These case studies are examples of companies that have implemented electronic data interchange and it will give you an insight on the various routes taken by these companies to successfully deploy EDI.

  • Nichirin U K Limited

    A subsidiary of the Japanese conglomerate Nichirin Group, the company manufactures and distributes various automotive hoses to vehicle manufacturers in the U.K.


    • There was a mandate driven by customer expectation to implement EDI to safeguard business relationships and also protect the revenue.
    • There was a requirement to set up a packing label that was supposed to match the dispatch advice
    • EDI and labeling was a pre-requisite for getting an award for quality standard

    Nichirin implemented the product OpenText Freeway Professional to address the above-mentioned challenges.


    • The vendor had the knowledge of specific scenarios (in this case trading partner message formats), which enabled quicker deployment
    • Achieved compliance of ODETTE compliant labeling
    • The vendor also helped Nichirin achieve the JLRQ quality standard
    • Key attributes of the system deployed by OpenText were flexibility and ease-of-use
  • Dixons Carphone

    It is a multinational company that sells electronic and telecommunication products, having its headquarter in London.


    • On-boarding of new suppliers was taking a long time
    • As the organization was growing, there was a pertinent requirement of electronic trading and automated the process

    The product implemented by Dixons Carphone was OpenText Trading Grid Messaging Service.


    • Reduction in on-boarding process timeline from weeks to days
    • A solution that is completely scalable and secure
    • Delivered better visibility of stock levels and response time also improved
(Video) Electronic Data Interchange, EDI - Whiteboard Wednesday

EDI Resources

In this segment, we will be showcasing some key resources and supporting material, that will help organizations to decide upon the right EDI solution. These resources comprise FAQs, an exhaustive list of glossary of important terms, and many more.

  • Reference Downloads

    This consists of white papers that help organizations to get further insights into EDI. For more details, you can click here

  • Tutorials

    Here you can download tutorials around XML, EDIFACT, and ANSI. For more insights into these tutorials, click here.

  • Sample RFP

    These samples will help you get an idea of how you can define the requirements. These RFPs will serve a guideline as it consists of requirements and evaluation criteria. You can click here to access the sample.

These are a few of the resource materials to help any organization that wants to know details about starting an EDI project.

Examples of EDI

The primary reason for implementing EDI is to speed up business transactions. Some of the examples of EDI are EDI 850, which is purchase orders, EDI 214, which is shipping status, and EDI 820, which is more around invoices, customer information, and payment confirmations.

(Video) What is EDI (Electronic Data Interchange) Tutorial | B2BGateway

Final Thoughts

In spite of the fact that EDI is an old technology, organizations still prefer to implement this and it is still considered to be a preferred solution in the B2B space. While EDI methodology has not changed much, but the systems and tools used to perform this action have undergone a paradigm shift, with many systems now available on Cloud, making it flexible, cheaper, easier to deploy, and easier to use; needless to say, it comes with a plethora of features.

For organizations, it is important to consider both benefits and limitations before they go ahead with implementing EDI. However, they also need to ensure that the service provider who is implementing EDI has strong credentials and can help you grow your business.

What is an Electronic Data Interchange (EDI)? - A Guide (2)

Anirudh Menon| I have adorned multiple hats during my professional journey. My experience of 14 years comes in areas like Sales, Customer Service and Marketing. My journey as a professional writer started 5 years back, when I started writing for an in-house magazine for my employer. Having successfully delivered many in-house projects, it encouraged me to take my skill to the world. As on day, I have written articles, blogs website content for vario...

What is an Electronic Data Interchange (EDI)? - A Guide (3)

Anirudh Menon | I have adorned multiple hats during my professional journey. My experience of 14 years comes in areas like Sales, Customer Service and Marketing. ...

What is an Electronic Data Interchange (EDI)? - A Guide (4)


What is EDI explain? ›

Electronic Data Interchange (EDI) is the electronic interchange of business information using a standardized format; a process which allows one company to send information to another company electronically rather than with paper.

What is an EDI example? ›

A: EDI, also known as electronic data interchange, is exchange of business information in a standard and structured format. An example of EDI is when a buyer sends an order to a supplier, that order is known as an EDI 850.

What are the 4 major components of EDI? ›

You need four components: A device on which to transmit the data. An application or an outsourcing company that translates the data into a standardized EDI format.
How Do EDI Systems Work?
  • Preparing the documents.
  • Translating the documents into EDI format.
  • Transmitting the documents through EDI to the recipient.
26 Nov 2020

What is EDI and its benefits? ›

EDI, which stands for Electronic Data Exchange, is the secure, automated exchange of electronic documents between trading partners using a standardised format that enables computer systems to communicate with each other.

Why is EDI needed? ›

EDI lets businesses exchange documents in a standard electronic format that replaces paper-based documents, such as purchase orders. It automates paper-based transactions, which means that organizations save time and eliminate costly, manual processing errors.

Which one is the following is best example for EDI? ›

EDI Examples

Other common EDI documents include advance ship notices (EDI 856) and invoices (EDI 810). Once the document is properly formatted, it is transmitted to the supplier through the Internet (HTTP protocol) or a Value Added Network (VAN). The supplier receives the EDI document and processes the order.

What is EDI and its benefits and limitations? ›

EDI reduces your operating outlay by removing the costs of document retrieval, filing, mailing, paper, postage, printing, recycling, reproduction, and storage. EDI significantly reduces administrative, maintenance, and resource costs.

What are the two EDI file types? ›

There are five most commonly used EDI file formats.
  • MHD – Message start.
  • STX – Start of Interchange.
  • END – End of Interchange.
  • MTR – Message end.

Why EDI is important for business? ›

In its most simple form, EDI (Electronic Data Interchange) technology allows the computer-to-computer exchange of business documents in a standard electronic format between different business partners. The perks of moving to an EDI platform that specializes in EDI integration include: Reduced costs. Automated workflows.

Where Can EDI be used? ›

Common examples of documents that can be sent using EDI are:
  • Purchase orders.
  • Invoices.
  • Shipping statuses.
  • Customs information.
  • Inventory documents.
  • Payment confirmations.
8 Jul 2020

Who typically uses EDI? ›

EDI has been used in the past primarily by automotive and retail businesses, however in the past few years, the format has been more widely adopted. Manufacturing, healthcare, pharmaceutical, utility and construction companies are good examples of EDI clients.

What are the key elements of EDI? ›

We have distilled successful EDI implementation into 5 key components – planning, infrastructure, set-up, connectivity and operation – each of which we will explore in more detail below. To achieve a successful, efficient and future-proof solution all 5 of these components should be considered.

When was EDI used? ›

EDI was first introduced to supply chains back in the 1960s, when Ed Guilbert developed a form of electronic communication between shipment supply chains in the US army. Although it took until the early 90s for EDI to find wide-spread supply chain integration, EDI was a critical facilitator of early globalisation.

What are the stages of EDI process? ›

The Basic Steps of EDI
  • Document Preparation. Information necessary to produce a business document (purchase order, invoice, etc.) is collected in an electronic file.
  • Outbound Translation. ...
  • Outbound Communication.

› wiki › Electronic_data_intercha... ›

Electronic data interchange

https://en.wikipedia.org › wiki › Electronic_data_intercha...
https://en.wikipedia.org › wiki › Electronic_data_intercha...
Electronic data interchange (EDI) is the concept of businesses electronically communicating information that was traditionally communicated on paper, such as pu...
What is EDI? EDI (Electronic Data Interchange) enables the computer-to-computer exchange of business data between partners in a standardized electronic format.
EDI (Electronic Data Interchange) is the exchange of documents in a standard electronic format between two business partners, from computer to computer. In this...

Which bank is an example of EDI? ›

Standard Bank, FNB, Absa, KPMG, Pricewaterhouse Coopers, Ernst & Young, Deloitte, Alexander Forbes, Capitec Bank, Santam Limited, Hollard Insurance Group, Allan Gray.

Is email an example of EDI? ›

Computer-to-computer EDI replaces postal mail, fax and email. While email is also an electronic approach, the documents exchanged via email must still be handled by people rather than computers. Having people involved slows down the processing of the documents and also introduces errors.

Does Walmart use EDI? ›

Drop Ship Vendors can use two different data transfer interfaces to transfer data between Walmart.com, either: Electronic Data Interchange (EDI) or XML. Electronic Data Exchange (EDI) format for Drop Ship Vendors to transfer data to and from Walmart for orders.

What type of companies use EDI? ›

EDI has been used in the past primarily by automotive and retail businesses, however in the past few years, the format has been more widely adopted. Manufacturing, healthcare, pharmaceutical, utility and construction companies are good examples of EDI clients.

When was EDI used? ›

EDI was first introduced to supply chains back in the 1960s, when Ed Guilbert developed a form of electronic communication between shipment supply chains in the US army. Although it took until the early 90s for EDI to find wide-spread supply chain integration, EDI was a critical facilitator of early globalisation.

What language is used in EDI? ›

EDI-C supports all the usual statements used in C, C++, C# and Java. The goto statement does not exist in the language - someone (E.W. Dijkstra), is supposed to considered it to be harmful.

What are the two EDI file types? ›

There are five most commonly used EDI file formats.
  • MHD – Message start.
  • STX – Start of Interchange.
  • END – End of Interchange.
  • MTR – Message end.

What are the two formats of EDI? ›

Simple EDI file formats: variable and fixed flat files.

Is EDI a database? ›

Although an EDI file, and a database are similar in many ways, there really isn't a one to one correlation between them even though a lot of people for the purpose of simplicity compare data elements of an EDI file to fields of a database, and a data segment of an EDI file to records of a database.

Does Amazon use EDI? ›

Amazon Vendor has been leveraging Electronic Data Interchange (EDI) for a long time now to exchange information about purchase orders, shipments, and invoices.

Do companies still use EDI? ›

EDI is pretty popular in the supply chain industry, with somewhere between 59 and 85% of companies adopting the technology. But this still means up to 41% of companies are using manual processes.

Does Amazon have EDI? ›

EDI is enabled through taking your Amazon Vendor account through the EDI Self Service Setup (test and production) for the messages related to order processing. There are 6 main EDI messages used in integrating to Amazon Vendor: Purchase Order (EDI850: Incoming PO)

Which are the 2 main technologies replacing EDI? ›

Instead, emerging technologies like IoT, blockchain-based networks and AI will drive those investments, with a unified platform for API and EDI transactions working alongside.

How many types of EDI are there? ›

Direct EDI/Point-to-point. EDI via VAN. EDI via AS2. Web EDI.


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